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Inc.'s Best Places To Do Business

May's issue of Inc. Magazine has a section entitled Best Places to Do Business. The calculations are based on job growth rates in multiple time periods. I was tickled to see Wisconsin extremely well represented on the list of 274 areas. To be fair, the list below lists all Wisconsin areas in the survey:

[The links on the cities lead to Google Maps; thought I would add that for those not familiar with WI geography.]

Here is the feature Inc. wrote on Green Bay:

It's conventional wisdom that economic dynamism follows (and further attracts) the hip, the creative, the exceptional. But Randy Rose, CEO and president of Enzymatic Therapy, a 300-person manufacturer of dietary supplements, says the key to success is a much humbler thing: drawing good local workers.

Rose, whose firm is based in Green Bay, Wis. (No. 4), credits his company's growth to the high caliber of the managers and rank-and-file workers he hires locally. "These are not only people who have a strong work ethic but they want to develop their careers," he says. "We try to have a learning organization here, and people here want to learn and grow. It makes all the difference in the world."

For some time Wisconsin has had the premier entrepreneurial economy in the Midwest. In addition to Green Bay, the No. 1 midsize city on last year's list, the state's standouts include La Crosse (No. 15) and Madison (No. 38). Even Milwaukee, the big city in the state, is a respectable No. 66. What's behind this success? In large part it's the quality of Wisconsin's public education system. Rose says the local workers he hires are well educated and well trained, at whatever level they are employed. Other Wisconsin business owners say the same. From the assembly line to the laboratory, Wisconsin employers seem particularly pleased with the level of skill and commitment shown by their workers.

Wisconsin also has avoided the problems associated with overconcentration in one industry -- in particular the sensitivity to fluctuations in various marketplaces. This can be seen in the poor ranks for places tightly linked to particular industries -- such as Detroit (No. 213) and Flint, Mich. (No. 271), both of which rely on the auto, and Columbia, S.C. (No. 266), which depends on textiles.

In addition, Wisconsin excels in highly specialized firms in areas such as machine tools, measurement controls, and machinery for making paper products. Many of these smaller manufacturing companies have actually benefited from the explosive growth in China. Between 1999 and 2003, the state's exports to China rose 265%, more than twice the Midwest average and almost three times that for the rest of the country.

Meanwhile, Wisconsin has a low cost of living and exceptional recreational opportunities. And the word is getting out, meaning it's becoming easier to add imported talent. Rose recently hired top managers from Oakland and Chicago. "When I first got here in 2002," he says, "our equity partners said it would be hard to get people here because of the location. What we found was quite the opposite."

BBBT in review

If you missed the Business Blog Book Tour this week, check out the BBBT site.

The link on each stop points you to either the summary post or the first post for that stop.

Weekend Music - Amos Lee

Everyone is comparing Amos Lee to Norah Jones and it is hard not to They have the same label, same band, and Norah even sits in on a couple tracks on Lee's album.

I have to say I like Amos more than Norah. It could be that you get a guitar rather than piano. Norah's style always seemed whispy and weak to me, where Amos sings with tender strength.

Check it out.

Lesson #1 - Speak Your Customers' Language

My father's business was a small sheet metal fabrication shop. The majority of what we produced was custom based on drawings we would receive from our customers. Over the years, we had built a strong base in serving the transformer industry. Our ability to make short runs at a low cost matched well with the industry's need for custom brackets and enclosures in low quantities.

One exception to our custom focus was a line of electrical enclosures we made. It started as a custom collaboration with one customer, but after seeing there was a market for them, we started offering the enclosures as a standard, stocked product to everyone.

As a sheet metal fabricator, we described the enclosures using the same specifications we would get for custom jobs. It was all about dimensions and specifications. Whenever a new customer called, there had to be a long conversation as the buyer calculated their size of the transformer and I searched to determine which box was right for his need.

One day, the customer whom we had originally collaborated with called to place an order. Dave was a talkative fellow and he was going on about how he had gotten a large order for some three phase transformers. He said his next call was going to be to order more 1.5" EI laminations [these serve the base for some transformers].

I said, "Dave, are those standard laminations for the entire industry?"

He said, "Oh yeah, everybody uses the same ones."

I queried, "Are the enclosures you designed with us built around those lamination sizes?"

He said, "Of course, the 13" x 13" x 15" is perfect for 1.5" lams."

Dave quickly walked me through our entire line of enclosures and how they matched up to the different sizes of lamination.

My entire paradigm changed. I had been given a new language to speak to my customers in. I could ask them what they were using in their language and tell them exactly which of my products would work perfect for them.

Speaking the same language led to all sorts of things. We found that customers were drilling holes to make the enclosures work in some cases. That led to us redesigning each cabinet to meet a wider range of needs.

We found one cabinet couldn't support enough weight and that customers were adding steel angle to reinforce it themselves. We scrapped the case and came up with a whole new design.

The most important thing it led to was a doubling of the number of customers that used our enclosures and doubling of the number of units we sold.

We went from being another sheet metal fabricator to a partner in our customers' supply chains.

BBBT visits South Africa

You will find Seth and the BBBT with Rich! @ Hello_World today.

Listen to Your Customers Instead - Part II

This quote is from John Battelle:

I once asked a Google exec why it didn't have a music play, like Yahoo, AOL, and MSN. The answer: "Sergey doesn't listen to much music."

This reminds me of my Blockbuster post from a month ago. If what Google develops is based Sergey and Larry, that could spell trouble as the company moves away from search.

Somewhere in between...

Steve Rubel wrote about a cooking podcast that coming with a Flickr photoset.

I think that is a brilliant idea. My mind is spinning with other applications.

I know some will say you should just vblog the whole thing. There are barriers.

Bandwidth is still a constraint.

I also think that each media form takes more work. Blogging is easy and can be done in minutes. Audioblogging harder to get set-up and takes hours. Vblogging is even harder to get going and takes even longer to create and publish (days!).

I think each of these requires a minimum level of skill and presentation with the same ascending order.

I love this podcast/flickr hybrid because it lets you add another level of richness to your communication without the overhead of going to the next form.

Still thinking of ideas...

Business Blog Book Tour - Episode II: Seth Returns

We have Seth Godin on the Ninth Business Blog Book Tour.

He will be doing alot of talking (and lying) about his new book All Marketers Are Liars.

Start your Monday with the coroners at Brand Autopsy.

If you are not familiar with the tour, check out our frequently asked questions.

What Changes In A Year

A little over a year ago, I left my dad's business after trying for two years to grow the business. I stayed probably six months longer than I should have. I knew there was nothing that was going to change the outlook. Part of it was I didn't want to fail. The other part was that it was about family and all the emotion that comes along with that.

That idea of failure is something that I was not able to shake until recently. I think I finally realized that there was nothing I could have done to change the outcome. I did all the things I was capable of doing and it wasn't enough. Barry Moltz in You Need To Be A Little Crazy says sometimes you will never know why a business doesn't work. I really identify with that.

When you get past the pain and disappointment, other things start to appear. It is amazing the things I learned in those two years. I needed the transition from GE to small biz world. And what is great in a small business like that, there was nothing I didn't get involved in.

I purchased everything.
I did quoting.
I collected from late customers.
I was customer service and answered phone calls from the calm and irate customers.
I tracked out quality problems.
I packed parts and arranged shipping.
I ran production when it needed to be done.
I did whatever needed to be done.

I am going to put together a series of posts on what I learned at Sater. I have a list of about five things and I am sure that others will come as I get going. I am hoping there is something I can share with all of you as a result of everything I went through.

I should also say everything has worked out for everyone. My dad found a buyer for the business and they are doing great. These folks that did all of the painting for Sater. Adding a fab shop fit well with what they did and they can now offer a huge package of services to their customers.

I really can't complain either. I could not have told you a year ago that I would be getting paid to help companies with blogging or that I would be publishing a book. It is really interesting how things have turned out and probably more on the path I should be on...

Computer Trouble Over

I had more trouble with computer things over the weekend. I left my power cord at the 800-CEO-READ offices and Saturday night, my little guy peeled six keys off the Powerbook.

Not good.

I am back up and running now. We will get back to some sort of frequency this week.

The Mac is in the shop

I had to take the Mac in on Tuesday. I tried to do the Tiger upgrade and got a disk error. The only solution was to erase everything and reload from scratch. I didn't feel comfortable doing that and the Apple Store will do it for free.

I am going to get it this afternoon.

[smiling]

New Name to Be Chosen At Marquette

It was announced Marquette University has reopened the selection process for the new name.

Warriors will be not allowed as one of the candidates.

The process will start with a list of about 10 names with a slot for write-ins with the entire University community voting. The top two vote getters will be voted on a second time for the final choice. Both votes are binding.

I am proud that the University Board had the courage and ability to swallow their pride. I think this is an outstanding process that lets the Unversity community decide the permanent name.

Marquette Board Meets

Journal Sentinel is reporting that Marquette University's board of trustees is meeting today to "review the communications from students, alumni, faculty and other stakeholders regarding the decision [to change the nickname to Marquette Gold]."

It will be very interesting to see how this one goes down...

Carnival of the Capitalists

Welcome to the Carnival of the Capitalists. I hosted the COTC back in December 2003 and a lot has changed in the world of blogging. There are so many more people writing great stuff on business and economics.

My weekly reading of the COTC had waned in recent months, but after reading through all of the entries submitted this week, I am all charged up again about the great stuff people have submitted. To show my support for the COTC, I will start including a link to the traveling COTC in my BizLinkBlog (RSS). This will give you an easy way to keep track of where it is each week.

My format this week will be in the form of a FAQ. I took the entries and created questions. The questions will direct you to the associated entries. My thought behind this is that everyone is always struggling with problems and opportunities in their own work and business. These linked entries are clearly not the definitive answers to the question, but they may give you another viewpoint you hadn't considered.

Advertising
Which is bigger: Ad Dollars Spent on Outdoor Advertising or Online?

Facilities
Should I Be Worried About Energy Prices in the Long Term?

Finance
Can Hedge Funds Manipulate A Merger?
Can Earnings Growth Forecast the Market?
Is There a Better Way to Measure GDP Growth?

Human Resources
Will The Use of Robots in the Workplace Be Possible in The Next Ten Years?
What Keeps Us Where We Work?
Why Don't Traders and Ranchers Respect One Another?

Law
Can laws inhibit my ability to do business, even charity work in the community?
Could Private Certification Work Better For Drugs?

Leadership
What Leadership Lessons Can We Learn From Alexander The Great?
What Do Herb Gardens Have To Do With Organizational Structure?
How Can Five Minutes Each Day Change Your Organization?
Are Teams Best Led By One Person or All the People?
Why Is Corporate Change Hard And Failure Almost Inevitable?
Is Employee Training Worth The Money You Spend?

Marketing
What should I name my new company?
Is Blogging Reached Saturation? How Can I Stay Unique?
Does Your Website Work?
Are Blogs A Part of Your Marketing Plan?
What does a shoeshop owner do when two of his competitor's open shop next to his?
How Do You Make a Woman Smile?
Is Business Blogging All It Is Cracked Up to Be?

Personal Development

Does Acceptance of Failure End Creativity?

Personal Finance
Are You Afraid To Sell Your Home?
How Cheap Are Stock Right Now?
What Would Social Security Personal Accounts Look Like?

Project Management
How Can A Company's Board of Directors Affect the Outcome of Your Consulting Project?

Sales
How Important Is Sales to Entrepreneurship?

Strategy
What Can Yoga Studios Teach Us About Marketplace Dynamics?
Are You Detail Oriented?
What Does Centralization Do To Innovation?

Technology
Why Do Companies Like Open Source Software?
Why Doesn't Bill Gates Get Mobile?

There were some entries I couldn't work into my cute little format. I simply listed them below with their titles:
Wal-Mart Bows to Unions, Copies GM Success Formula
Linkin Park protests Warner Music's upcoming IPO
Criticism of the Peace Tax Fund Bill
The Basics of Press Releases
Canada Wooing Mexicans
Taxes good, market bad
Grading, game theory, and group evaluations..
Morningstar's Auction IPO
Solutions to Bad Taxes
Mobile Blogging
Viva Immigration

I am going to end with breaking news this morning from the guys at Wordlab on the Notre Dame Fighting Irish Name Change.

Name Change at Marquette

The talk in Milwaukee this week has been the decision by Marquette University to change its mascot name again.

The team will now be know is the Marquette Gold.

WHAT?!

In 1993, the administration changed the name from Warriors to the Golden Eagles. For the past 11 years, this has been a cloud hanging over the university. Alumni have never really accepted the change. Last year, a board trustee offered the university one million dollars to change the name back to Warriors. The university declined but it reopened the name debate.

To try and close the name debate once and for all, the board voted unanimously to ditch the Warriors name and instead proposed a new name. GOLD!?

Here is some local coverage:

Gold: Pan it or dig it? (Milwaukee Journal Sentinel)
Nickname Timeline (Milwaukee Journal Sentinel)
Marquette students protest Gold (Milwaukee Journal Sentinel)

I graduated with my MBA from Marquette in 2002. This is the letter I sent the school today with my alumni reaction:

To Whom It May Concern:

I think the decision to change the name of the mascot to "Gold" was a terrible decision. It is clear there was either no forethought to this decision or there was arrogance on the part of the administration that the university community would blindly accept this change.

Creating a third option and announcing it immediately following the board vote did not resolve the emotion surrounding this issue. The board had to offer a new option or else you would have heard loud and clear that the community wanted a return to the Warriors name. I find it very interesting that the survey results were never shared with the public.

I think you have made Marquette University the butt of a joke and I am embarrassed to be an alumni of the University.

This is not something that is going to just blow over.

My wife recently organized the donation of 1.5 million dollars of computer equipment to the university. Do not expect our family to go out of our way for Marquette University in the future.

Please remove us from all alumni communications from the university. Feel free to contact us when the name is changed. At the rate they change, I guess that will be in about 11 years.

Kaospilots A-Z sold out

I sold my last copy of Kaospilots A-Z and the folks in Denmark are also sold out.

Thanks for all who support that little project.

The Carnival is coming to PennyTown

This Monday I will be hosting the Carnival of the Capitalists.

The absolute easiest way to contribute is by filling out the form over at Gongol.com.

We have about 16 entries thus far and would love to see some more.

203.

I got my cholesterol tested today and the overall number dropped almost 100 points.

Here is the comparison:

2/22/055/6/05
Overall297203
HDL5755
LDL224129
Tri-Gycl15797

How did I do it? I completely changed my diet.

  • I don't eat any dairy (milk, butter, cheese, or ice cream) any more.
  • I eat alot more fruits and vegetables
  • I try to eat only whole grains
  • I have oatmeal with flaxseed for breakfast
  • I eat alot more legumes, mostly in soups and hummus
  • If I snack, I eat nuts
  • I eat fish once or twice a week

With the shock I had with my original reading, I had no idea what would happen. I am experiencing a similar (and more pleasant) shock this time.

The dietician explained you get the biggest drop in the first month or two and that it continues to fall slowly over the next several of months. I am going to have it tested again in August.

And one more thing...

I was reminded of one more ironic quote in the WSJ piece.

"You hire some bloggers to come in , and you give them a list of 10 talking points, and it becomes nothing more than a spin machine," says Todd Copilevitz, director of digital initiatives for Omnicom Group's Tracy-Locke. "Those are ultimately going to be derided as sellouts or as commercial."

This should have followed his quote:

Mr. Copilevitz should know something about sellouts and commercialism. At Richards Interactive, he was heavily involved in the Raging Cow Debacle in early 2003, when Dr. Pepper/ 7-Up enlisted young teen bloggers to speak favorable about their new flavored milk product. This upset the blogging community to the point where some called for boycotts of the product since there was no disclosure that these bloggers had a relationship or been briefed by company or their agency.

If you are not familiar with the whole Raging Cow thing, there is a great summary at Business Blog Consulting that includes an interview with Copilevitz.

Again, can we find better sources?

EVEN MORE FED UP!!!

I was returning to normal. Blood pressure was falling. I thought I would be back to blogging in a day or two.

And then I saw the blogging article in the Wall Street Journal. It is titled Corporate Blogging Get a Chance. I saw some people referencing it last night and I made sure to find it this morning.

Let me start by saying that this article is under the regular Advertising column that runs in WSJ. BLOGGING IS NOT ADVERTISING!

Vespa gets alot of ink in the article:

In a move that runs counter to current popular notions of how the so-called blogosphere ought to operate, Piaggio Group, the Italian manufacturer of Vespa scooters, intends to launch two blogs written by U.S. Vespa owners. Piaggio views the blogs as extensions of traditional scooter clubs, in which enthusiasts of the vehicles gather to discuss issues and ideas, says Paolo Timoni, chief executive of Piaggio USA.

Did you catch the 'intends' part? Piaggio is a client of Cooper-Katz and is working with Steve Rubel, the current Superman for corporate blogging.

So, Rubel got Piaggio a huge PR placement in WSJ for SOMETHING THAT DOESN'T EVEN EXIST YET!!!!

Attention Journalists: I would be more than happy to talk to you about companies who are actually blogging now. There are great stories out there about things that are already happening.

Again, this is not about Steve or Piaggio. That is just a firm serving a client.

It's the hype and the media is reporting as news.

I'll be off for a few more days... :)