Power Company Customer Service

The power to our house was out for about an hour this afternoon. It makes working out of the house difficult.

I just got a automated call from We Energies apologizing for the outage and checking to make sure my power was now on.

"Press one if your power is on, press two if your power is not on, press three if you do not know."

Check on everyone and collect a little data.

I thought that was nice.

Comments

[Michele Miller]

Hey... COOL idea! Terrific customer servie and smart operational planning at the same time - nice to see that companies do it right once in awhile.